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Troubleshooting ​

This section covers common issues and their solutions when implementing Consent Pro on your Webflow website.

Common Issues ​

Content Security Policy (CSP) Errors ​

Problem: You see console errors like:

Refused to connect to 'https://accounts.finsweet.com/v1/components/verify' because it violates the following Content Security Policy directive: "connect-src..."

Cause: Your website's Content Security Policy (CSP) doesn't allow connections to Finsweet's verification servers.

Solution:

  1. Identify where your CSP is configured:

    • Webflow: Project Settings → Publishing → Custom Headers. View docs
    • Server/Hosting Provider: Check your server configuration or hosting control panel

  2. Add the required domains to your connect-src directive:

    accounts.finsweet.com *.finsweet.com

  3. Example updated CSP:

    connect-src 'self' accounts.finsweet.com *.finsweet.com [your other existing domains...]

  4. Save and republish your site to apply the changes.

Why this happens: Consent Pro needs to communicate with Finsweet's servers for component verification and functionality. Without proper CSP configuration, browsers block these requests for security reasons.

Need More Help? ​

If you're still experiencing issues or have questions not covered here:

  1. Check the Documentation:

  2. Community Resources: